Privacy Policy

EFFECTIVE DATE: August 30, 2023

1. PRIVACY POLICY

The "Privacy Policy" governs the protection of the privacy of users of Sunup Cleaning Services, LLC. By using the website, you are consenting to the collection, use, disclosure, and processing of any personally identifying information obtained from your use of this website. Sunup Cleaning Services reserves the right to modify the Privacy Policy at any time to reflect changes in laws, regulations, judicial decisions, personal data collection and use practices, website features, or technological advancements. The Privacy Policy will be updated with a new "Effective Date" to reflect any changes made that affect how personal data is collected or used. Before implementing substantial alterations, Sunup Cleaning Services may also publish an important announcement on its website in a prominent location.

1.1. INFORMATION COLLECTION

While using the website, you have the option to voluntarily provide us with personally identifiable information, such as your name and email address, which are considered Personal Data. However, other information that cannot be used to identify you, such as your login name, IP address, search preferences, and messages, may also be collected (referred to as "Non-Personal Data"). In certain circumstances, your Personally Identifiable Information (PII) and Non-Personally Identifiable Information may become linked, at which point both sets of data are considered your Personally Identifiable Information. Sunup Cleaning Services may track users across third-party websites or online services and may not honor "do not track" signals or other similar mechanisms. Information that may be provided to us includes your Full Name, Email address, Phone Number and any additional information you provide directly or indirectly through our website or online presence, such as cookies. However, this list is not exhaustive.

2. PROTECTING YOUR PERSONAL DATA

To protect your Personally Identifiable Information from unauthorized access, and ensure data accuracy, and appropriate use, we use commercially reasonable Internet security methods and technologies that are currently available. While credit card transactions are in progress, Sunup Cleaning Services uses Secure Sockets Layer (SSL) technology to encrypt customers' personal information. However, we cannot guarantee 100% security for transmitting data over the internet or storing electronic information. When you subscribe to our newsletter or e-mail list, we will use the contact information you provide to get in touch with you. It is your responsibility to ensure that you have the necessary authority and consent to disclose such information, and Sunup Cleaning Services is not obliged to investigate or verify your right to do so. By providing any Personal Data of another customer, you represent that you have obtained all necessary consents and authority to enable us to collect, use, and disclose such information as outlined in this Privacy Policy.

3. HOW WE USE THE INFORMATION WE COLLECT

We mainly use the personal information of the users to communicate with them. We may also contact you for any other reason we deem appropriate through e-mail. By clicking the "opt-out" button, you can let us know that you do not want to receive information about sales and discounts. Nothing in this agreement shall limit or prohibit our ability or the ability of any of our partners to communicate with you in any manner and at any time, and we expressly reserve the right to do so in accordance with our own judgment and discretion.

4. USE OF COOKIES

The website uses cookies to provide its services, which are small text files with a .txt extension that are stored on the user's or visitor's device or personal computer. The cookies collect specific information, and if the user or visitor returns to the website, this information is provided back to the website. The purpose of the cookies is to help identify and track users of the website. Typically, there are two types of cookies, session cookies that are deleted once the user exits the browser, and permanent cookies that remain in the user's or visitor's browser until the cookie log files are either deleted or expired. Cookies enable the website to remember the user's order through the checkout process even if the user checks out as a guest. The website uses cookies for various purposes, including understanding how visitors arrive on the website, monitoring website usage, remembering the user's last visit, and gathering user data for research and development. Please note that cookies do not contain any personal identifying information. Users can choose to disable cookie collection by changing their browser settings.

5. SHARING YOUR PERSONAL DATA

Sunup Cleaning Services has the right to use and share your personal data in ways different from what is described in this policy. Sunup Cleaning Services exercises unfettered discretion in all investment decisions. You waive any right you may have to limit the disclosure of your Personal Information. We value and appreciate your trust in us. If you have any questions or concerns about our privacy policies and agreements, please contact us through the appropriate channels. We welcome your feedback and look forward to learning from your experience. Sunup Cleaning Services, LLC may share your Personal Information with its affiliated companies and business partners for the reasons described below:

a. It is possible that we will need to share your Personal Data with our affiliates or business partners in order to fulfill our contractual obligations. If you see a company's logo that isn't affiliated with Sunup Cleaning Services on our website, it means that we've partnered with them to provide you with that service or product.

b. Many of Sunup Cleaning Services LLC’s activities require the assistance of outside companies, which we refer to as "agents." Sunup Cleaning Services outsources many business operations, such as data collection and analysis, product and service marketing, credit card processing, and customer service (including package delivery, postal mail, and electronic correspondence). Companies we contract with to provide these services have access to your Personal Data in order to provide those services, and in some cases, they may use this data for other purposes. Sunup Cleaning does not require the parties with whom it shares PDI to sign nondisclosure agreements or make any other commitments to comply with the privacy policies and practices set forth in this document.

c. We are always developing and changing as a company. In the event that Sunup Cleaning Services or substantially all of its assets are acquired by another company, whether through a merger, sale of assets, or other means, Personal Data may be transferred as part of the transaction.

d. Sunup Cleaning Services LLC may disclose User Information if required to do so by law or if we reasonably believe that such action is necessary to comply with a current judicial proceeding, a court order or a legal process served on Sunup Cleaning. When we believe in good faith that disclosing this information is necessary to comply with the law, enforce the terms and conditions attached to our products and services, prevent fraud or other illegal activity, or protect the rights, property, or safety of LA Archives, our affiliated companies, our customers, or others, we may disclose personally identifiable information.

e. Sunup Cleaning Services may use, publicly display and publicize your name and likeness for advertising, promotion, and other commercial business purposes without providing you with any additional compensation or consideration. Sunup Cleaning Services may also provide an explanation of your relationship with our company if deemed necessary.

6. SECURITY OF USER DATA

We have made sure to implement the highest security measures to ensure that our internal procedures meet our high security policy standards. This way we make sure to protect and safeguard the integrity and quality of users’ personal data and information. We have also implemented encryption methods and the use of pseudonymization as well as SSL certification to protect users' data.

7. USERS’ DATA PROTECTION AND SAFETY RIGHTS

All users are entitled to have access to their personal information and to be informed about the data collection process.

Users have the right to:

a. Object to the collection and further processing of your personal information;

b. Have your personal data updated, rectified, erased or blocked;

c. Receive information about you that you have provided to us;

d. Opt-out of certain uses and disclosures of your personal information; and

e. Have your personal information transmitted to another data controller (data portability). In order for you to exercise your data protection rights, we are obliged to verify your identity.

7.2. Withdrawal Of Consent

All users at any time, withdraw any consent you have given to us, and we will no longer process your personal information unless we can continue the processing based on another purpose. If you wish to withdraw your consent, you can withdraw it through the e-mail or website via the settings menu or by contacting us using the following email: intheclouds@sunupcleaning.com.

8. USER PRIVACY RIGHTS UNDER GDPR AND OTHER LAWS

To comply with GDPR, CCPA, and other user privacy laws, this statement is provided to all users who purchase our products or use our services. Users have the right to access and know how their personal information is being stored on our website, and they can also request to have their data removed or transferred from our website.

As a user, or purchaser under GDPR, you have the following rights:

a. To know what personal data is being collected

b. To know whether your personal data is sold or disclosed and to whom

c. To access your personal data d. To request the deletion of any personal information about you

d. To know how our website collects your personal data (including tools and protocols)

9. CCPA COMPLIANCE

The California Consumer Privacy Act (CCPA) provides additional protections and rights for California residents. Our website does not sell personal information for monetary consideration, but we may share personal information with certain partners and third parties unless otherwise stated in this Privacy Policy. Under CCPA, users hold certain rights that apply to the collection, storage, and sharing of their personal information. Users can contact us to exercise their rights under CCPA by emailing us at the address below.

Under CCPA, users have the following rights:

a. To know what personal information our website collects

b. To know who we share their data with

c. To request the deletion of their data

d. To receive non-discrimination services

10. THIRD-PARTY LINKS

We rely on third-party platforms in order to render our services. Please note that all of these services are changeable and we may use other alternatives in case we find new, better, and improved third-party platforms. Apart from sharing some of our data with our third-party platform partners including Google, Mailchimp and Yoast SEO, we assure you that we are not going to lease, or sell any personal user information to a third party (unless specifically required by legal authorities for lawful purposes).

For the purpose of determining website tracking, we use the services of Google Analytics. This tool helps us track users’ session activity, bounce rate, time of stay, and general traffic analytics. There might be other third-party links available on our blog. These shall be used as reference point or for the purpose of giving the credit to the original website. Most of these links will only be there in order to help us provide our services. Please note any links that are on or through our website are there either for marketing purposes or for other services as a requirement for the working of our website. These links may or may not be associated or affiliated with us in any way.

11. DATA RETENTION

We retain your personal information collected as described in this Privacy Policy for as long as needed to provide you the Services or if we have a legitimate business reason to do so. When we no longer have an ongoing legitimate business reason to process your personal information, we will delete your data.

12. CONTACT

Any questions, remarks, queries, and feedback regarding any of the above-mentioned terms of our Privacy Policy can be directed to intheclouds@sunupcleaning.com and to our contact information page provided on our website. We will get back to you with a response within 48 hours.